Telephone calls

Your telephone calls are very important to us. We try to answer every call promptly.

(206) 243-4811 Fax (206) 243-2822

Prescription refills

If you child needs a refill on a medication for Attention-deficit/hyperactivity disorder, call our office at (206) 243-4811 and leave the following information:

  • Your child’s name and spelling.
  • Your child’s date of birth.
  • Which doctor they see at our office.
  • The name and strength of medication they are taking.
  • If they are having trouble on the medication or are experiencing side effects.
  • Your name and the best phone number for us to return your call.

If your child needs a refill on a medication that is not for ADHD, please have your pharmacy fax a request to  (206) 243-2822.

After hours calls and Weekends

Southwest Pediatrics offers an after-hours answering service to address urgent calls from parents. This service should only be used for urgent medical concerns. Non-urgent calls should be made during our regular office hours. Examples of non-urgent calls include:

  • Requests for prescription refills.
  • Dosing schedules for Tylenol and Motrin.
  • Discussing your child’s health problems that are chronic and not urgent in nature.
  • General feeding questions.
  • Behavioral problems.

Many common questions are addressed in our Advice section, which contains links to resources for caring for your child at home.

One of our physicians is on call 24 hours a day, seven days a week, including holidays.  Note that the physicians do not have access to medical charts and therefore will not call in prescription refills after hours. To access the answering service for urgent concerns, call our office for instructions.   Be prepared to provide information regarding your child’s name, age, problem or concern and the telephone number you can be reached at.


Patients are seen by appointment only. If you need to schedule an appointment for an urgent or sick visit, call our office at (206) 243-4811. If you need to schedule an appointment for a physical or sports exam, call our office. Walk-ins will be scheduled for the next available appointment spot and may be asked to come back at a later time.

If this is your first visit, please go to the Forms page and print and complete our New Patient Registration and Initial History Questionnaire .

For emergencies, call 911